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Research Specialist

You will collaborate with best-in-class research vendors and conduct in-house first-party research with our supporters, partners, and external panels using a variety of proprietary research tools, and according to the highest ethical standards. This will include managing primary and secondary research projects, designing questionnaires, programming, executing research, analyzing results, reporting and presenting data. You will work closely with internal stakeholders and drive research projects, while supporting, consolidating, sharing and socializing research findings to help build a culture of data-driven insights. The ideal candidate pursues a deeper understanding of consumer motivations and behavior and is eager to question how and why audiences engage with our sector and brand.

Summary
The Marketing, Communications and Fundraising Division is a highly dynamic and collaborative team that is dedicated to driving better integration across the agency. In a nutshell, that means we are all committed to creating a clear and compelling brand position, driving more awareness of our advocacy positions and programmatic impact, providing multiple touchpoints for engaging with our organization and ultimately encouraging long term financial commitments to Save the Children. We want to inspire relationships, not transactions – not just with the American Public, but across all of our key audiences – corporate partners, large public institutions, policymakers, and employees.
The Research and Insights team exists to explore how our supporters and key audiences think, feel and behave to understand what that means for our brand, product and partners as well as other decision makers in the organization.  The team is focused on providing actionable data and insights to support key agency initiatives across all phases of marketing including: supporter acquisition and retention, audience and strategy development, market trends, peer analysis, campaign insights and messaging/positioning. 
You will collaborate with best-in-class research vendors and conduct in-house first-party research with our supporters, partners, and external panels using a variety of proprietary research tools, and according to the highest ethical standards. This will include managing primary and secondary research projects, designing questionnaires, programming, executing research, analyzing results, reporting and presenting data. You will work closely with internal stakeholders and drive research projects, while supporting, consolidating, sharing and socializing research findings to help build a culture of data-driven insights. The ideal candidate pursues a deeper understanding of consumer motivations and behavior and is eager to question how and why audiences engage with our sector and brand.
 
What You’ll Be Doing (Essential Duties)
Develop and execute research (30%)
  • Questionnaire development
  • Survey programming and testing
  • Desktop research leveraging public data
  • Assess third-party research and resources
  • Analyze first and third party data and provide insights
  • Ad Hoc research projects
 
Project facilitation (40%)
  • Liaise with internal stakeholders
  • Manage day to day activities of third party vendors
  • Keep timelines, organize meetings, notes and action items
  • Participate in meetings with departmental and senior management as needed
  • Manage Invoices/billing
 
Research Resources and Data Tracking (30%)
  • Develop, populate, update research hub
  • Support socializing research insights and findings
  • Track key performance indicators and benchmarking data
 
Required Qualifications
  • High School diploma or equivalent, plus at least three (3) years of relevant experience
  • Proficiency managing research project responsibilities (notes, meetings, vendor communications) and synthesizing data from disparate sources into a clear, cohesive and concise narrative
  • Proven organizational skills with a demonstrated ability to manage multiple priorities with competing deadlines
  • Demonstrated ability to communicate and collaborate successfully with individuals and teams at all levels
  • Proven data analysis and problem solving abilities in a highly dynamic and collaborative environment
  • Professional proficiency in MS Office suite
  • Professional proficiency in spoken and written English
  • Demonstrated commitment to fostering and maintaining an environment of diversity, inclusion, and belonging
 
 
Preferred Qualifications
  • Data visualization skills
  • Experience conducting both quantitative and qualitative research on either the client or agency side
  • Experience with online survey software
  • Non-profit experience
Why you should join the Save the Children Team… 
  
Save the Children US offers outstanding benefits that include health, dental, vision and life insurances, pet insurance, short-term and long-term disability coverage, an Employee Assistance Program, 403(b), generous vacation, personal sick leave, family leave, parental/adoption leave, commuter benefits, dress for your day, and much more.   
  
Click here to learn more about how Save the Children US will invest in YOU! 
About Save the Children 
 Save the Children believes every child deserves a future. In the United States and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and the future we share. 
Our work for children and their families requires that we commit—at every opportunity—to work together to identify and dismantle persistent systemic and structural racism, inequality, and any other forms of discrimination in this country and beyond. As an anti-racist organization, Save the Children will not tolerate discrimination in any form—in our employment practices, amongst our staff, in our leadership or toward the people we serve. We stand in solidarity with all people to fight for equal rights, justice, inclusion, and belonging. 
We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. Save the Children complies with all applicable laws.
Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse. In addition, it is Save the Children’s policy to create and proactively maintain an environment that aims to prevent and deter any actions and omissions, whether deliberate or inadvertent, that place children at the risk of any kind of child abuse. All our representatives are expected to conduct themselves in a manner consistent with this commitment and obligation. 
Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training, support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is to seek and maintain safe working conditions for all.