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Accounts Receivable Analyst

The Accounts Receivable Analyst is responsible for supporting and contributing to the daily operations of the Cash Application and Collections department. Duties include ownership of cash flow through daily reconciliation of lockbox payments and daily collections activities in a high volume, goal-oriented team.
 
  • Maintain our commitment to continuous improvement by improving the collection process along with the quality of service provided to our Customers
  • Adopt new business processes that promote automation and reduce complexity
  • Collaborate with Field and Central teams to determine root causes of issues leading to past-due invoices; implement action plans to eliminate these root causes
  • Minimize exposure to bad debt
  • Proactive review of outstanding balances
  • Proactive identification of risk accounts
 
Job Duties
  • Manages assigned customer accounts
  • Reduces outstanding past-due balances to levels at or below targets for contractual accounts
  • Investigates root causes for non-payment
  • Compiles and implements recommendations towards improving Accounts Receivable (reduction of past-due balances, reduction of remittance issues leading to unapplied payments)
  • Reporting results to department management and/or Shared Service customers
  • Communicating goals and objectives to team members as directed by the Central Collections Manager
  • Utilize tools (i.e. SAP, HighRadius) to support decision making, and proactively communicate   with stakeholders regarding progress
  • Analyze business processes and system performance, and identify improvement opportunities
 
 
Education and Experience
  • Must have High School Diploma or Equivalent; Bachelor’s Degree preferred
  • Equivalent to specialized study or training in office techniques such as collections, customer service, and accounting.
  • 3+ years Collections and Cash Application experience