IT Desktop Intern
At Saputo, our best comes from our people. We’re a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and passion through food, and together, we foster an environment where we can all make contributions that matter–from our manufacturing plants to our office locations and everywhere in-between.
How you will make contributions that matter...
- Assist in setting up and configuring desktop systems for employees.
- Install, upgrade and troubleshoot software applications, operating systems, and driver.
- Troubleshooting problems and managing technical requests via the ticketing system.
- Provide technical support to end-users via phone, ticketing system, email, or in-person.
- Diagnose hardware and software issues and resolve them in a timely manner.
- Coordinate with IT for hardware repairs and replacements.
- Assist in managing and maintaining IT inventory for desktop systems.
- Collaborate with the IT team to develop and implement desktop related projects and initiatives.
- Assist in crating and updating user documentation and training materials.
- Monitor and respond to help desk tickets, ensuring timely resolution of user issues.
- Other general IT and coordination as assigned.
You are best suited for the role if you…
- Pursuing a bachelor or Master degree in Information Technology, or a related field.
- A+ certification preferred.
- Windows Operating System proficiency, with command line and registry knowledge.
- Are self-motivated, possess good organizational skills, are detail-oriented, prioritize accuracy, can multi-task and meet deadlines.
- Experience with hardware such as SSD, GPU and BIOS.
- Experience with word processing, spreadsheets, and presentation software
- Have the ability to be flexible and work on multiple projects simultaneously.
- Have the ability to work scheduled hours and required overtime as needed.
- Demonstrate professionalism and positively represents and promotes Saputo at all times.
We support and care for our employees by providing them with…
- Development opportunities that enhance you career fulfillment.
- Meaningful compensation & benefits that help you care for your family.
- Opportunities to contribute to your community and enhance the lives of others through Saputo products.
Saputo is among the top three cheese producers in the USA and one of the largest producers of extended shelf-life and cultured dairy products. We have a diversified product portfolio with well-known retail brands, such as Friendship Dairies, Frigo Cheese, Montchevre, Stella and Treasure Cave, and a strong foodservice presence, partnering with chain restaurants and broadline distributors. Thanks to our countrywide footprint and national and international distribution networks, we're proud to bring our best to our customers and, consumers and have plenty of opportunities for our employees to grow in their own way. And we do it while also striving to build a healthier future for our people and the communities where we operate, guided by our values and the Saputo Promise. To learn more about Saputo in the USA, please click here. (http://saputo.com/en/our-products/usa-sector)
Join the Saputo Dairy USA team to make your contributions matter every day!
Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC endeavors to make CareersUSA.Saputo.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 214-863-2300 or email us.recruitingsupport@saputo.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.
To review the Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC Privacy Notice for California applicants, please visit our Corporate website associated section by clicking here (English) or here (Spanish).