Human Resources Internship

Summary: 

Come and learn the processes that support an organization and the Human Resources Team! Our excellent HR Team will give you a realistic perspective of how Human Resources is a service partner to the organization. This individual will have the opportunity to shadow each division within the team (generalist, benefits, talent acquisition, recruiting/staffing, employee relations, and administrative duties). This individual will serve as an assistant.  
 

The Front Desk/Human Resources Assistant(intern) primarily oversees the front desk and provides administrative support to the Human Resources Department with various functions. *Please note that this is a paid internship.

Essential Duties and Responsibilities: Include the following. Other duties may be assigned to meet business needs.

Front Desk

• Answer all incoming phone calls. 
• Welcome visitors and ensure sign-in procedures and direct them to their contacts; host scheduled guests in the conference room with cold and warm beverages before the meeting.
• Maintain contractor and visitor sign-in sheets per protocols.
• Ensures conference room and front area is clean, organized, and stocked with proper PPE and beverages; this may include vacuuming and dusting between cleanings.
• Assist executive assistant in ordering/delivering food as needed for recognition, or meetings. 
• Sort/deliver all company mail.
• Open invoices and process with date stamps and vendor numbers. 
• Maintain contractor insurance certificates and training records per protocols.

Human Resources

• Coordinate and execute an attendance recognition program for hourly employees.
• Performs customer service functions by answering employee requests and questions. 
• Assists HR team with various projects.
• Manage all verification requests which includes completion, distribution, and filing.
• Employee Lockers – track terminated, ensure lockers are ready for occupancy.

Competencies 
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position. 
• Problem-solving- troubleshoots and contributes towards solutions directly or through proper channels. Informs supervisor of obstacles or bottlenecks in accomplishing regular routines, or projects.
• Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas, and exhibits a willingness to try new things. Works collaboratively with the team to achieve daily and/or strategic goals.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations, and demonstrates group presentation skills and customer service.
• Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively, and can read and interpret written information. 
• Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently, and develops realistic action plans.
• Quality control—the individual demonstrates accuracy and thoroughness and monitors their work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events. 
• Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance. Ensures work is complete or works with team members to accomplish tasks.

Experience/Training
High School Diploma and computer literacy, ability to multi-task, and a customer-oriented attitude.

Note: This job description is not intended to be all-inclusive.  Employee may perform other related duties as needed to meet Berner Food & Beverage’s ongoing needs.