Health Access Navigator

Health Access Navigator

Our Culture: Why work with us?

Our most valuable resource is our people-with a diversity of backgrounds, ideas, and life experiences. We have built a multidisciplinary and multicultural environment. Our culture is filled with people who are mission driven, passionate, and want to be of service to others. There is a dedication to one another that is palpable. We believe in rewarding our employees with an excellent benefit package including sign-bonuses, career pathways for advancement, paid vacation and sick days and the chance to help the people of Western Massachusetts thrive!

Our Mission:

Our mission is to create access to high quality integrated health care and promote well-being for individuals, families, and our communities. As a Federally Qualified Health Center with a focus on integrated, primary care, we believe that every human has the right to access whole health. We have locations in Amherst, Huntington, and Worthington, as well as a school-based health center at Gateway Regional Middle/High School and a Community Center in Huntington.

A day in the life of this role:

The Health Access Navigator will provide comprehensive health access, case management, and referral services to Massachusetts residents. Responsibilities include informing Hilltown residents about publicly funded health and social service programs and assisting clients in determining eligibility and submitting applications when appropriate. The Health Access Navigator will also act as a resource for HCHC staff for information about programs available to assist patients/clients in need of health insurance or other social service support programs and collaborate with other HCHC providers to enable patients/clients to access needed resources.

What's in it for you:

Teamwork: Your commendable, independent work ethic will earn you recognition and appreciation, and you will also be celebrated as a cooperative and respectful team player.

Growth: You will be encouraged and supported to increase your skillset, knowledge and understanding of how providing access assists in providing high quality, integrated health to all our patients.

Impact: In this position you can directly impact the whole health of your friends, neighbors, and community members.

Benefits: Sign on bonus, health, dental and vision insurance effective on day 1 of employment, paid vacation, holiday time, personal time and sick time, retirement fund with employer match, Career Pathways opportunities and much more!

What we need from you:

Certified Navigator strongly preferred, but not required.

Certified SHINE representative strongly preferred.

Experience providing rural outreach preferred.

Strong MS Office skills preferred.

Experience with an Electronic Medical Record (Epic) preferred.

Bilingual English & Spanish strongly preferred.

Competencies and Attributes:

You are trustworthy, responsible, independent, take ownership and deliver results.

You have unquestionable integrity, credibility, and character. You have demonstrated high moral and ethical behavior.

You are willing to embrace challenges, and you are comfortable with uncertainty.

Commitment to working with diverse populations and to the health of our communities.

Human-centered, strength-based approach to working with colleagues and clients.

Location:

Amherst, MA