Student Clerk
University Classification: Student Clerk
Working Title: None at this time
Department: Patient Financial Services
Reports to: Student Supervisors/Human Resource Manager
UI Job Code: S110
Job Function: Health Care
Job Family: Revenue Cycle
Job Summary:
The Student Clerk position is a clerical office job within Patient Financial Services. Student Clerks must be able to commit to work at least 12 to 20 hours/week during the semester with opportunities to work up to 40 hours/week during university breaks. Work shifts must be at least 2 hours long. Business hours are Monday through Friday 6:30 A.M. to 5:30 P.M. Besides these scheduling expectations, Student Clerks set their own work schedules each semester. Student clerk positions at all PFS locations primarily have the same job functions, quality of work expectations, and a strong commitment to punctuality.
Student Clerks are distributed throughout the department within different work units. Student Clerks collaborate with Student Supervisors and an assigned full-time task supervisor to provide high quality work for the unit assigned. In addition to individual assigned tasks, Student Clerks are responsible for working in patient accounts, mailing insurance claims daily, and accurately distributing correspondence to full time staff members.
Student Clerks could be placed in the following work units:
· Physician/Hospital Accounts Receivable Management
· Patient Access Management
· Patient Billing Services
· Payment Posting/Processing
· Special Programs
· Transplant Team
· Worker’s Compensation
Student Clerks must demonstrate the ability to juggle multiple tasks at a time and have initiative to seek out new projects and tasks when assigned tasks have been completed. Student clerks must be able to maintain a high level of professionalism and confidentiality.
In this position you may be expected to:
· Print and send patient medical records to insurance companies.
· Populate spreadsheets for full-time staff members.
· Post payments, denials, and refunds into healthcare systems.
· Scan documents into appropriate healthcare systems.
· Mail claims daily, in compliance with HIPPA standards, to appropriate insurance companies.
· Work in healthcare program such as Epic on a daily basis.
· Identify trends and/or work processes for potential work efficiencies.
Required Qualifications:
· Registered student at the University of Iowa taking at least 1 semester hour per semester.
· Available to work 12-20 hours per work week (Monday – Friday) during the business hours of 6:30 A.M. to 5:30 P.M. during school semesters. Scheduled shifts must be at least 2 hours long.
· Ability to travel to HSSB (by car or CAMBUS)
· Clear and concise communication skills in order to effectively relay information to full-time staff members, supervisors, and other students.
· Strong attention to detail and proven ability to gather and analyze data and keep accurate records.
· Demonstrated ability to handle complex and ambiguous situations with minimal supervision.
· Self-motivated with initiative to seek out additional responsibilities, tasks and projects.
· Proficiency with computer software applications, i.e. Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) or comparable programs and an ability to quickly learn and apply new systems knowledge.