Sales Support Coordinator

About the Company

Stampede produces and sells value-added (seasoned and prepared), portion-controlled beef, pork, poultry, and protein products. Our product line includes the following: steaks, pork, specialty, ground, and cooked products.

Stampede Meat, Inc. operates three U.S.D.A.-inspected food-processing facilities in the Chicagoland area and one in New Mexico.

Stampede is a team-oriented organization driven by its five Core Values:

Teamwork ~ Innovation ~ Improve Daily ~ Challenge Directly and Respectfully ~ Perform Passionately

Learn more at stampedemeat.com

Stampede achieved the Illinois Manufacturers' Association's Healthy Manufacturer for Infectious Disease Prevention Certification for all three Illinois processing facilities, attesting to our ongoing commitment to protect our team members through the pandemic with a comprehensive program.

Stampede Meat, Inc. is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
 

Summary With the main focus on in-house sales support, this entry-level role will work in conjunction with upper management, purchasing, outside sales, customer service, shipping, operations, quality assurance and accounting to help facilitate and foster Customer Satisfaction, Stampede's core value. This position provides an opportunity to gain exposure to various areas of our business and demonstrate high performance in order to be promoted into another position if interests and capabilities align within the organization.

Essential Duties and Responsibilities of this position will include the following as well as other job related duties not assigned:
 

• Sales support for assigned sales representative(s) and all their respective customer account needs by responding to customer inquiries and resolving issues promptly to maintain customer satisfaction.
• Assist with customer account set up and new item launches.
• Work directly with the sales team to prepare monthly pricing and product specification updates.
• Coordinate PO's from time of receipt to delivery of product at the customer's facility. This will involve coordinating each order with all departments involved including Customer Service, Production, Quality Assurance and Shipping, ensuring the order process from start to finish is done with accuracy and in a timely fashion;
• Administer product issues and returns by communicating to the appropriate department.
  • This may include Quality Assurance holds, processing returns to stock, obtaining management approval and ensuring proper credits are given;
• Prepare product PowerPoint presentations, coordinate mockups and packaging photo shoots;
• Coordinate getting competitive product samples to customers, by scheduling pick up with logistics and payment;
• Coordinate sales representative(s) attendance to convention and trade shows, by gathering information of tradeshow booths and assisting with travel arrangements.
• Support the sales team by reviewing and maintaining customer commitments, new product rollout schedules and informing appropriate personnel of upcoming events;
• Alert operations team of new business, products and packaging needs;
• Track and monitor inventory levels as well as market trends, offering insights and/or

suggestions for continuous improvement;

• Responsible for international exports, involving government documentation and working with USDA inspectors;
• Prepare and maintain various reports for different departments as well as reports for customers;
• Miscellaneous to include searching for and sourcing new premiums, coordinating customer pickup/drop off and other duties as needed.
   

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regular attendance is required.

Education and/or Experience

Bachelor's degree

Computer Skills

To perform this job successfully, an individual should have knowledge of Contact Management systems; Internet software; Order processing systems; Microsoft Office Word, Excel, Outlook and PowerPoint.

Certificates, Licenses, Registrations

None required.

Other Skills and Abilities

Excellent written and oral communication skills are a must. A professional and pleasant telephone voice/manner is essential. This person needs to be detail-oriented and organized. The ability to operate simple office equipment sufficiently is needed to perform the job.

Other Qualifications

Must be able to travel up to 20% of the time, potentially over weekends, as well as during the workweek.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. Position requires heavy use of keyboard. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

The noise level in the work environment is usually moderate.