Claims Intern
Who are we?
Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving policyholders' property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as “The Relationship Company®,” we have always defined success as a measure of the relationships we’ve built over time. In everything that we do, we know that delivering a friendly and helpful interaction makes for a better experience for everyone involved. That’s the power of “nice”. At Western National, nice is something we work to bring to every person and organization with whom we partner and serve.
Western National Mutual Insurance Company seeks to expand its Claims team by adding a Claims Intern in our Auto, Property, Worker's Compensation, and Legal Liability departments. Our company growth, combined with our focus on innovation, transformation, and investments in the customer experience are key drivers supporting the expansion of our team. Our Claims team takes great pride in helping our customers in their time of need. This is an excellent opportunity to provide exceptional service to our customers in the claims handling process.
Does this interest you?
- Are you looking to jump start your career in Claims?
- A flexible summer schedule
- Directly assisting the Claims team with a wide range of projects related to data collection, entry, and claims resolutions.
We ARE The Relationship Company®! We are successful because we differentiate ourselves through exceptional service and the customer experience. WE are here for our policyholders and independent agents in their time of greatest need. Whether it be commercial property/casualty insurance or personal home, auto, and/or property insurance, we have policy coverage to protect what’s most important. Our super-regional footprint in the Midwest, northwest and Alaska extends our reach and expands our network. Additionally, after learning and developing a foundation of claims knowledge, qualified interns may be eligible for a full-time role following internship.
Western National Internship Program Summary:
Western National provides a robust internship experience for those interested in the insurance industry. The internship program includes both hands-on opportunities and project work working with claims adjusters in addition to programming activities focused on fostering professional development, making connections with employees and other interns, and active volunteering in the community.
Position Summary:
- Learn how to research and confirm coverage for all types of property and casualty claims.
- Learn the importance of claim documentation and data reporting.
- Learn how to properly investigate a claim using communication and listening skills, witness information, online research tools, medical records, and/or vendor services.
- Learn how to use your investigation to assess compensability.
- Learn to read, review, and pay estimates, medical bills, and vendor bills.
- Learn how to set and modify reserves on a claim.
- Learn the importance of working closely with underwriters, loss control, insureds, and agents to offer superior customer service.
- Assist with various projects as assigned.
- Attend off site claims-related tasks and events (i.e., inspections, depositions, court appearances, and/or mediations) with adjusting team.
- Shadow other positions within the company to learn more about careers within the insurance industry.
What You’ll Need to Succeed:
- Completed two years of college preferred
- Willingness to help with variety of tasks from data collection, entry, customer relations, claims resolution and everything in between
- Proven time management skills with the ability to effectively prioritize, multi-task, and establish/meet deadlines
- Superior customer service
- Professional communication skills
- An understanding of technology solutions
Compensation Overview:
The base pay offered for this position will be $20.00/hour.
More About Western National Mutual Insurance Company:
Western National is a growing, A+ rated group of property/casualty insurance companies serving individuals, families, and businesses in 20 states across the Midwest and Northwest U.S., including Alaska. Some of the recognition we’ve received includes:
- 2021-, 2022-, and 2023-Star Tribune Top Workplace
- Wards Top 50 performing Property/Casualty Insurance Company – 14 consecutive years
- 37th largest private company by revenue in Minnesota (Minneapolis-St. Paul Business Journal)
- Wellness by Design Platinum +Green Award (Hennepin County)
Western National is known as The Relationship Company® and caring for our employees is a part of that relationship commitment. We offer competitive pay, robust wellbeing programs, and a healthy work-life balance. These attributes are just some of the reasons why nearly half of our employees have chosen to stay with us for 10 or more years. ?Check out our website (https://www.wnins.com/) for additional information about our company and the many reasons to work with Western National Insurance Group.