SUMMER 2024! Physical Infrastructure Student Assistant

MUST BE AVAILABLE TO WORK (ideally full-time or close to) during summer 2024. This student position is a member of the Physical Infrastructure and Network Engineering Services team, they are teams within Information Technology Services (ITS)-Enterprise Infrastructure (EI). This student position will assist the team in performing its role to install cable; verify IT rooms for electrical and mechanical equipment labeling; troubleshoot GPS coordinates of physical plant; GIS entry; UPS installs; responding to maintenance issues for UPS; and document enterprise IT systems within the database of ITConnect. This position provides an opportunity to do hands on work, to learn, and to build real-world job skills including planning, collaboration, communication, and customer service. Ability and willingness to grow into this work as a member of the Physical Infrastructure and Network Engineering teams and work outdoors for the summer months.

 Examples of this work include:

• Install cable, troubleshoot, and document the IT systems within database of ITConnect and Enghouse program.
• GPS coordinates of the pathways and manhole systems.
• Inspect and Inventory Management: IT rooms; electrical, Mechanical and equipment labeling.
• Customer Service: use of email; form templates; communicating in time sensitive situations.
• Special Projects: documentation; auditing; data entry and photos of IT rooms.
• Working outdoors and from building to building on campus and our research park.

Requirements:

• Must be available to work during summer 2024.
• Ability to adapt quickly to changing work priorities and assignments.
• Student with an interest in learning about a multi-faceted organization with varied job duties.
• Ability to perform physical functions required of position: lift and move manhole and handhole lids weighing up to 50 pounds; and required ability to bend, stand, and climb ladders as necessary.
• A valid driver license and occasionally driving a UI vehicle between work locations is required to perform the duties of this position.
• A three-year history driving review will be conducted for finalist.
• Adherence to UI Driving policy https://opsmanual.uiowa.edu/administrative-financial-and-facilities-policies/risk-management-insurance-and-loss-prevention-5
• Criminal background check for finalist.

Desired Skills:

• Customer service experience in a previous role, or a willingness to develop those skills as part of your work with the Physical Infrastructure and Network Engineering team.
• Self-driven to learn about the systems, environment, and software that the Physical Infrastructure and Network Engineering teams use in the course of their work.

The University of Iowa is an equal opportunity / affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination based on race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran.