Associate Mental Health Crisis Clinician

The City of Chicago Department of Public Health has an amazing opportunity for professionals who are new to the Mental Health field!! 

BID/JOB ANNOUNCEMENT

Associate Mental Health Crisis Clinician

Bureau of Behavior Health 

Program: CARE

Number of Positions: 8

 

SALARY: $69,900

WORKING WITH THE CHICAGO DEPARTMENT OF PUBLIC HEALTH

CDPH works with communities and partners to create an equitable, safe, resilient and Healthy Chicago.
 

ROLE SUMMARY

Under supervision, performs entry-level professional clinical and therapeutic support services as a dedicated team member on the Crisis Assistance Response and Engagement (CARE) team, the City of Chicago’s alternate response program to 911 calls for service that include a behavioral health component. These Alternate Response Teams support an overall effort to deliver specialized services tailored to meet the needs of people living with mental health conditions, substance use disorders, co-occurring disorders, and unmet social needs (homelessness) who interface with the City’s emergency response system; and performs related duties as required.

This class title is the first level in the Mental Health Crisis Clinician series. This class is distinguished from the Mental Health Crisis Clinician series by the constrained level of discretion applied to task assignments, restricted latitude in determining work methodologies, and limited decision-making authority necessary for completing assignments.
 

ESSENTIAL DUTIES

· Responds in collaboration with other alternate response team members to 911 calls with an identified behavioral health component
· Provides immediate and short-term crisis assessments, crisis intervention, de-escalation techniques, safety planning, referrals, and linkages to persons experiencing a mental health crisis
· Consults with Mental Health Crisis Clinicians or other licensed clinician staff to discuss crisis intervention assessments and techniques
· Prepares and maintains detailed and confidential documentation including progress notes and outcomes of crisis interventions consistent with department and City of Chicago standards
· Collaborates with and assists team members to coordinate proper follow-up case management for 911 calls for service with a behavioral health component
· Follows up with clients to ensure appropriate linkages for support services are provided
· Delivers services that are compassionate, trauma-informed, and attentive to the particular needs and value of each patient
· Connects individuals with necessary resources to support their recovery and well-being
· Participates in team/department meetings, in-services, and case coordination sessions
· May coordinate with police & fire telecommunicators onsite providing support to calls received of those experiencing behavioral health emergencies

Additional duties may be required for this position.

Location:          1338 S. Clinton St Chicago, IL 60607
*Due to the nature of this position, this role is expected to work in multiple locations*

Days:                Monday - Friday

Hours:              9:30AM – 5:30PM 
*Hours and days are subject to change based on program needs*

MINIMUM QUALFICATIONS

Education and Training

• Graduation from an accredited college or university with a Master’s or Doctoral degree in Social Work, Counseling, Psychology, or directly related field.
   

Licensure, Certification or Other Qualifications

• A valid State of Illinois driver’s license is required at time of hire.
• Current license as a Licensed Professional Counselor (LPC) and Licensed Social Worker (LSW). If you hold a pre-terminal clinical license in another state, this meets the requirement, but you must demonstrate the ability to establish the clinical license in the state of Illinois within 6 months of hire

WORKING CONDITIONS 

• Operates out of a vehicle when out in the field 
• General office environment 
• Exposure to outdoor environment
• The ability to work flexible on-call hours may be required. Hours can change depending on program needs 
• Must be comfortable responding to calls in communities across the city 

EQUIPMENT 

• Standard office equipment 
• Computers and peripheral equipment (e.g., personal computer, computer terminals, hand-held computer)

PHYSICAL REQUIREMENTS 

• Ability to walk and stand for extended periods of time 
• Ability to run, bend, kneel, crouch and move one’s hands/arms to grasp or manipulate objects 

OTHER KNOWLEDGE, SKILLS, ATTRIBUTES, AND ABILITIES

• Learning and implementing trauma-informed principles and practices.
• Mental healthcare principles, practices, and procedures.  
• Methods of psychotherapy and counseling. 
• Linkage to community resources.
• Principles, methods, and procedures for diagnosis, treatment, and rehabilitation of mental dysfunctions.
• Privacy rules and laws, mandatory reporting, and legal responsibilities to patients and the community and other related laws, rules, and regulations including HIPAA.
• Understanding of cultural differences, especially as they relate to race, ethnicity, gender, gender identity, sexual orientation, socio-economic status, religious identity, and their various intersections.

SKILLS

• *ACTIVE LEARNING - Understand the implications of new information for both current and future problem-solving and decision-making 
• *ACTIVE LISTENING - Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times 
• *CRITICAL THINKING - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems 
• LEARNING STRATEGIES - Select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new things 
• *MONITORING - Monitor and assess performance of one's self, other individuals, or organizations 
• *COMPLEX PROBLEM SOLVING - Identify complex problems and review related information to develop and evaluate options and implement solutions 
• *COORDINATION WITH OTHERS - Adjust actions in relation to others' actions · *NEGOTIATION - Bring others together and trying to reconcile differences 
• *PERSUASION - Persuade others to change their minds or behavior 
• *SERVICE ORIENTATION - Actively look for ways to help people 
• SOCIAL PERCEPTIVENESS - Demonstrate awareness of others' reactions and understand why they react as they do 
• *JUDGEMENT AND DECISION MAKING - Consider the relative costs and benefits of potential actions to choose the most appropriate one Abilities 
• COMPREHEND ORAL INFORMATION - Listen to and understand information and ideas presented through spoken words and sentences 
• SPEAK - Communicate information and ideas in speaking so others will understand 
• COMPREHEND WRITTEN INFORMATION - Read and understand information and ideas presented in writing 
• WRITE - Communicate information and ideas in writing so others will understand 
• RECOGNIZE PROBLEMS – Tell when something is wrong or is likely to go wrong 
• REASON TO SOLVE PROBLEMS - Apply general rules to specific problems to produce answers that make sense 
• MAKE SENSE OF INFORMATION - Quickly make sense of, combine, and organize information into meaningful patterns 
• ORGANIZE INFORMATION - Arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations) 
• REACH CONCLUSIONS - Combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events) 

All employees of the City of Chicago must demonstrate commitment to and compliance with applicable state and federal laws, City ordinances and rules; the City's Ethics standards; and other City policies and procedures. Equivalent foreign degrees, accreditations, and credentials in evaluating qualifications will be considered. The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.

Applications for this position will be accepted until 11:59 pm CDT on 5/7/2024