Vehicle Emissions Inspector (Public Service Representative 3)

Initial Posting Date:

05/03/2024

Application Deadline:

05/12/2024

Agency:

Department of Environmental Quality

Salary Range:

$3,403 - $4,637

Position Type:

Employee

Position Title:

Vehicle Emissions Inspector (Public Service Representative 3)

Job Description:

The Oregon Department of Environmental Quality strives to build and sustain an inclusive environment that embraces and values diversity. Employees at all levels of the agency work together to foster fairness, equity, inclusion, and belonging. We are an equal opportunity employer and do not discriminate based on race, color, national origin, ethnicity, veteran, gender, sexual orientation, religion, age, or physical or mental disability. Candidates from diverse backgrounds are encouraged to apply. We are most interested in finding the best candidate for the job, and that candidate may not meet every one of our listed preferred qualifications. Lived experience may count towards the preferred qualification. If you are excited about this position, we encourage you to apply. If you are unsure as to whether or not you meet the qualifications of this position, please contact us to discuss your application.

Are you passionate about preserving, enhancing, and protecting Oregon’s environment? If so, please consider a career with the State of Oregon at the Department of Environmental Quality (DEQ). At DEQ, employees have the opportunity to work with a dynamic and supportive team of mission-focused individuals tasked with maintaining, restoring, and enhancing the quality of Oregon’s air, land, and water. Here is a video about DEQ: https://youtu.be/iP3K7JoLe1k

The Oregon DEQ has multiple openings available for a Vehicle Emissions Inspector (Public Service Representative 3) at its Northeast Portland Clean Air Station. This recruitment will be used to fill a full-time permanent position. The list of qualified candidates may be used to fill future vacancies, both full and part-time, at any of the Portland area testing stations located in Hillsboro, Sherwood, Clackamas, Gresham, or NE Portland.

Please consider joining an innovative team, and work to advance our agency’s mission to protect and improve Oregon’s environmental quality. Affecting close to half the population of the State of Oregon, the Vehicle Inspection Program (VIP) is one of the signature programs of the Oregon DEQ. The VIP is responsible for ensuring over 1 million vehicles in the Portland and Medford areas have well-maintained emission control systems, and VIP plays a significant role in the Ozone SIP, air toxics reductions, and implementation of Oregon’s low emissions vehicle program for reducing greenhouse gases. Within its testing boundaries, the VIP program is responsible for about 2/3 of vehicle registrations and VIN inspections for the Department of Motor Vehicles. VIP staff count for 1/6 of the entire Agency staff.

Click here to view a map of all the DEQ offices.

What you will do!

This is not your typical customer service job.  Our Vehicle Emissions Inspectors are trained to use state-of-the-art technology to quickly and efficiently test over 500,000 vehicles every year in the Portland metro area to ensure they are compliant with State and Federal emissions standards. Inspectors provide quality customer service in all aspects of the vehicle emission inspection process, including:

• Directing and instructing vehicle drivers on test procedures.
• Entering accurate emission test data and verifying emission control information.
• Attaching test equipment to vehicle systems and conducting testing
• Communicating test results to vehicle owners including information on how to resolve failed tests.
• Processing high volumes of paperwork and financial transactions accurately.
• Completing office duties as assigned including entering financial information into a spreadsheet and preparing bank deposits.
• Working at other station locations on short notice depending on business needs.

Do you have strong customer service skills and enjoy working with a variety of customers? Do you work well both independently and as part of a team? DEQ is looking for motivated individuals who can answer YES to both of these questions.

What’s in it for you!

The opportunity to work in a productive and creative environment where no two days are ever the same! We offer a competitive benefits package that offers comprehensive medical, dental, and vision plans for the employee and their qualified family members, as well as paid sick leave, vacation leave, personal leave, and 11 paid holidays a year. In addition, we offer membership in the Public Employees Retirement System (PERS), and you have the opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). If you are passionate about Oregon's environment, apply today!

This is a full-time, AFSCME represented position.

This recruitment may be used to fill future full-time and part-time, limited-duration, and permanent vacancies.

What are we looking for?

Minimum Qualifications: Two years of experience in customer service. One year must have included the explanation of rules, regulations, and policies, and responsibility for dealing with unique or unusual situations.

Candidates who are most competitive will also reflect the following:

• Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values.
• Provides a high level of professional customer service and performs duties while working effectively with diverse and sometimes difficult clientele.
• Ability to communicate in a friendly, open, and respectful manner in person, over the telephone, and via email.
• Ability to work cooperatively and develop effective working relationships with diverse work groups and the general public.

Working Conditions:

Work involves repetitious bending, kneeling, and stooping; standing and walking for extended periods; and lifting approximately 25 pounds. Work will occur in an environment that includes vehicle exhaust fumes, noise, and heat. Work will occur in all weather conditions and involve exposure to outdoor elements. A driver’s license is preferred as working at other station locations on short notice may be required depending on business needs.

How to Apply: (complete the application in full)

• External Applicants Click on the “Apply” button and submit your application. Click this link for the External Candidate job aid, and view this video for additional information.
• Internal Applicants (current State of Oregon employees): Apply through your employee Workday account.  View this job aid for assistance.

Helpful Tips:

• Allow yourself plenty of time to complete and submit the application, resume, and cover letter.
• Workday will timeout after 15 minutes of inactivity.
• This posting closes at 11:59 PM on the close date listed.
• Please save a copy of the job announcement for your reference, as it may not be available for you to view after the job posting closes.
• Be sure to check both your email and Workday account for updates regarding this recruitment.
• Workday performs best in Google Chrome.
• Click here for Resources and a Job Support Page.

Please Note: In addition to your related work experience and education, DEQ will use the desired attributes and minimum qualifications above, under the “What are we looking for?” section to determine whom to interview. Please make sure your attributes and minimum qualifications are clearly demonstrated in your application materials and your answers to the supplemental questions are clearly demonstrated in your work history.

Veterans Information:

DEQ provides veterans’ preference points to all eligible veterans. For more information on veterans’ preference, please visit Veterans Resources, or call the Oregon Department of Veterans' Affairs at: 1-800-692-9666. For privacy reasons, please do not attach veterans’ preference documents when initially applying. You will be asked to submit those at a later time.

Pay Equity:

As an employer, the State of Oregon complies with HB 2005, the Pay Equity Bill. We do not discriminate on the basis of protected class in the payment of wages, and we do not screen applicants on the basis of their current or past compensation. Please visit http://www.oregon.gov/das/hr/pages/equity.aspx for more information. Please note: the salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95% (6% goes to PERS and .95% covers payroll taxes). Please review the Classification and Compensation page for more details.

Work Authorization:

DEQ does not offer visa sponsorships. On the first day of employment, all hires will be required to complete the US Department of Homeland Security’s Form I-9, confirming authorization to work in the United States. In addition, hires will have three business days from their first day of employment to present documents that establish employment authorization and identity. DEQ is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.

Questions/Need Help?

If you have questions about the recruitment or need assistance to participate in the application process, please contact Rebecca Zanskar rebecca.zanskar@deq.oregon.gov or 503-807-8937. TTY users: please use the Oregon Telecommunications Relay Service at 1-800-735-2900.

About Us

Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative.

We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars.

After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move?

Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background.

If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between.

Oregon “flies with her own wings.”

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