Sales Representative / Account Manager

• Aggressively seeks out and develops new customers in accordance with company sales and gross profit goals and objectives
• Maintains existing sales territory in accordance with company policies and procedures
• Maintains minimum required gross profit and unit placement quotas as outlined in the compensation agreement
• Maintains the minimum requirements for appointment setting, demos and print studies
• Actively participates in phone blitzes and sets up quality appointments
• Develops sales plan for achieving specific sales territory goals and objectives
• Continually identifies current and prospective customer needs and promotes new and existing products and applications
• Accurately completes all required documentation for order processing and forwards to sales support and/or corporate office in a timely manner
• Arranges for installation and training of the equipment within a reasonable time after shipment
• Promptly follows up on all leads distributed
• Handles customer disputes and discrepancies in a timely manner and escalates the issue as necessary
• Prepares quotations for new and existing customers
• Analyzes sales statistics to identify areas requiring improvement
• Reviews market analysis information to determine customer needs volume potential and pricing schedules
• Maintains adequate knowledge of all current and new products and their applications offered through Imagetec and our competitors
• Represents Imagetec at trade shows and fairs, promoting our products and image
• Other duties as assigned

STANDARD REQUIREMENTS

• Prepares daily sales activity reports, as well as monthly sales and gross profit forecasts for assigned territory
• Participates in Company sales meetings and training programs
• As needed aids in collection efforts with customers
• Continually supports the sales effort through all phases of operations
• Promotes a professional image of the Company at all times
• Continually reviews and monitors customer satisfaction
• Must follow the policies and procedures set forth by IMAGETEC L. P.

 QUALIFICATIONS/ EDUCATION and/or EXPERIENCE

• Bachelor’s Degree and/or equivalent experience
• Professional sales experience a plus

 SCOPE / RESPONSIBILITY

• Comprehensive knowledge on the full product line and legacy products
• Excellent troubleshooting skills

 OTHER SKILLS AND ABILITIES

• Excellent customer service skills
• Strong persuasive and interpersonal skills
• Professional phone skills
• Ability to organize, prioritize, meet deadlines and multi-task
• Initiative
• Reliability
• Good written and oral communication skills
• Teamwork
• Compliance with directives
• Understanding of basic digital technology