Organizational Learning and Employee Development Manager

Job Title: Organizational Learning & Employee Development Manager

Job Requisition ID: 39623

Closing Date: 07/24/2024 

Salary: $95,600 - $100,000 Annual

Work Hours: M-F  8:30am - 5:00pm

Work Location: (Hybrid) 120 W Jefferson St Springfield, IL 62702-5170 

Union Position: No

Work Authorization: The State of Illinois does not provide sponsorship for employment visa status and cannot accept F1 OPT/CPT. To be considered for permanent employment with the State of Illinois, applicants must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future.

Are you looking for a career rewarding in a workplace that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire a qualified candidate with the opportunity to work in a dynamic, creative thinking, problem solving environment. 

This position serves as the Organizational Learning and Employee Development Program Manager, performing a full range of responsibilities to help drive professional development and engagement. 

In this role you will spearhead the development of innovative employee training programs, incorporating cutting-edge methodologies and technologies to enhance learning outcomes specific to but not limited to IT trainee and intern training, new hire development, employee development, career paths, skill development, facilitation, etc., with the goal of building and implementing programs and initiatives that advance the organization’s culture and enhance the overall employee experience. 

In addition, you will develop, deliver and evaluate training programs and curricula, and update training materials and certificates for classroom, on-demand, and/or live virtual trainings.

 If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans
• Flexible work schedules (when available and dependent upon position)
• 10 -25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Job Responsibilities

35% Under general supervision of the Chief Learning Officer (CLO), serves as the Organizational Learning and Employee Development Program Manager for the Department of Innovation and Technology (DoIT), performing a full range of responsibilities to help drive professional development and engagement:

• Develops, plans, implements, updates, and maintains objectives, policies, and procedures for the agency-wide Organizational Learning and Employee Development Program, which includes all DoIT legacy agencies statewide.
• Directs and manages program staff engaged in coordinating and implementing functions and activities for New Hire and Orientation Development, and Employee Development.
• Spearheads the development of innovative employee training programs, incorporating cutting-edge methodologies and technologies to enhance learning outcomes specific to but not limited to IT Trainee and Intern training, new hire development, employee development, career paths, skill development, facilitation, etc., with the goal of building and implementing programs and initiatives that advance the organization’s culture and enhance the overall employee experience.
• Strategizes a plan to support organizational and employee performance goals.
• Exercises authority to broadly effect the Department's organizational learning and employee development goals and/or means of achieving those goals.
• Collaborates with business leadership to facilitate annual engagement survey efforts including data collection, communication of results, and action planning for measured improvement.
• Develops training program budget and submits to CLO for review and approval.
• Monitors and manages approved training program budget.
• Prepares detailed reports regarding current program deliverables, identified training gaps, and future state strategic talent development initiatives to align with business requirements, etc.

20% Creates and presents the Organizational Learning and Employee Development training for DoIT:

• Evaluates current training and development offerings and assesses needs by level, in conjunction with career paths and the organization’s job level competencies.
• Develops, delivers, and evaluates training programs and curricula to ensure the skills and performance of employees meet the organization’s requirements.
• Prepares and updates training materials and certificates for classroom, on-demand, and/or live virtual trainings.
• Researches, develops, and edits lectures, and written materials necessary to conduct formal classroom, live virtual, and/or e-learning training courses.
• Obtains, reviews, accesses, modifies, and revises materials to be used in training programs.
• Collaborates in the preparation of training aids as they relate to instructional delivery of current training curriculums to meet organizational and staff training needs.
• Conducts classroom, live webinar, and virtual on-demand training in various job knowledges and skills to enhance organizational and employee performance.
• Utilizes technology to lead video conferencing training sessions for seminars, lectures, and team exercises.
• Performs quality assurance on program training materials to ensure concepts are properly developed and delivered.
• Utilizes Microsoft Office PowerPoint, Excel, and Word or equivalent in performance of duties.
• Utilizes SharePoint in performance of duties.

15% Serves as full-line supervisor:

• Assigns and reviews work.
• Provides guidance and training to assigned staff.
• Counsels staff regarding work performance
• Reassigns staff to meet day-to-day operating needs.
• Establishes annual goals and objectives.
• Approves time off.
• Adjusts first level grievances.
• Effectively recommends and imposes discipline up to and including discharge.
• Prepares and signs performance evaluations.
• Determines and recommends staffing needs.

10% Conducts workshop registration, maintains attendance records, and distributes training materials and information:

• Utilizes employee transcripts within the Learning Management System (LMS) to enter attendance data.
• In collaboration with the LMS Administrator schedules groups and individuals into courses.
• Develops, maintains, and disseminates records, reports, and certificates regarding training for purposes of providing verification of training completion.
• Investigates employee transcripts for course completion upon request from agencies

5% Reviews and analyzes course and program evaluations, reporting, and conducts training gap analyses:

• Conducts training evaluation for individual training courses and updates courses annually.
• Ensures required training is completed and aligned with organizational and employee goals.
• Plans, develops, and organizes quality control with the implementation and management of quality enhancement projects.
• Analyzes training evaluations and provides training recommendations based on evaluations.
• Creates training/development plans based on agency needs.

5% Liaisons with state and local public jurisdiction officials and employees regarding instruction programs, times, registration requirements, descriptive course content, and other related information

5% Keeps abreast of new developments in the employee development and learning field:

• Continues education by attending meetings, training sessions, seminars, and conferences to increase familiarity with and maintain current on products, vendors, techniques and procedures.
• Attends demonstrations and exhibitions related to assigned operations.

5% Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, with courses in business, public administration, talent development, management, or organizational development.
2. Requires three (3) years of professional experience managing and implementing an organizational and employee development program for a large organization.
3. Requires one (1) year of professional experience conducting instructor led, virtual on-demand, and live webinar training.
4. Requires one (1) year of experience managing and supervising professional staff.

Preferred Qualifications (In Order of Significance)

1. Five (5) years of professional experience managing and implementing an organizational and employee development program for a large organization.
2. Two (2) years of professional experience conducting instructor led, virtual on-demand, and live webinar training.
3. Three (3) years’ professional experience assessing, designing, developing, and implementing organizational and staff development training programs, including related curricula.
4. Working knowledge in strategizing plans to support organizational development goals.
5. Extensive knowledge of employee/staff coaching to achieve measurable performance improvements.
6. Ability to develop and implement a program budget.
7. Developed verbal and written communication skills to present training and guidance to others with clarity and precision.
8. Ability to gain and maintain effective working relationships with associates, vendors, clients and others.
9. Professional training certification from an industry organization, such as SHRM-SCP (SHRM Certified Professional), CPTM (Certified Professional in Training Management), APTD (Associate Professional in Talent Development), or equivalent

Employment Conditions

Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.

1. Requires the ability to verify identity.
2. Requires employment authorization to accept permanent full-time position with the State of Illinois.
3. Requires the ability to pass a position specific, agency required background check.
4. Requires the ability to travel in the performance of duties.
5. Requires the ability to serve in an on-call capacity.
6. Requires the ability to work overtime including scheduled, unscheduled, short notice, evenings, weekends and holidays.
7. Requires the ability to work outside of normal hours to meet deadlines.
8. Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc.
9. Requires the ability to attend seminars, conferences and training to remain current on methods, tools, ideologies or other industry related topics relevant to job duties.
10. Requires the ability to lift and carry objects or equipment weighing up to 20 pounds.  This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.

The conditions of employment listed are incorporated and/or related to any duties included in the position description.