Police Records Supervisor
Salary Range: $28.27 - $40.48 Hourly
Anticipated Hiring Range: $28.27 - $35.82 Hourly
Benefits: This position is benefits eligible. Please view our benefits guide here.
Job Summary:
The Police Records Supervisor acts as a first line supervisor who supervises components of the Records Section operations; schedules staff; evaluates performance of personnel; processes City license applications (e.g., security guard and pawn broker); completes NIBRS coding for the RMS agencies; conducts quality control checks; transcribes dictated police reports; processes written reports, forms, and documents, verifying that all necessary information is included on the forms; responds to inquiries and requests for service from the public and department personnel; enters, maintains, confirms and completes quality control reviews of warrant records for Greeley, Weld County as well as surrounding municipal agencies.
Experience, Knowledge, Skills:
Minimum Requirements
- High School diploma or equivalent.
- One (1) to Three (3) years' experience working in the records unit of law enforcement or comparable or equivalent. combination of experience and education.
- Valid Drivers License with safe driving record.
Preferred
- Bilingual in English and Spanish highly desired.
- Equivalent combinations of education and experience may be considered.
- One (1) to Three (3) years' prior supervisor experience desired.
Knowledge, Skills, and Abilities
- Ability to attain and maintain CCIC/NCIC/NIBRS certification.
- Ability to maintain Notary Public certification.
- Ability to maintain CJIS Security Awareness certification.
- Knowledge of the business and organizational structure of Colorado municipalities.
- Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal.
- Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems.
- Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.
- Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.
- Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate, and facilitate meetings, and make decisions.
- Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.
- Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.
- Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.
- Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed.
- Ability to self-start and take initiative in completing daily tasks and special projects.
- Ability to focus on activities that have the greatest impact on meeting work commitments.
- Ability to establish and maintain partnerships with a variety of internal and external constituencies.
- Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages.
- Ability to navigate a complex political environment.
- Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.
Essential Functions:
- Accurately transcribes dictated police reports into written or digital form.
- Reads and understands written reports.
- Draws conclusions based on verbal or written reports for coding purposes.
- Accurately types 50 wpm or more.
- Provides service to wide range of customers.
- Effectively assists in the development and implementation of new policies and procedures.
- Provide training to staff of other agencies (ex. Greeley Police Department, Weld County Sheriff) in the areas of MARS, CCIC, NIBRS, Tiburon, criminal history queries, etc.
- Maintain positive, effective working relationships with other Data Coordinator II, subordinate staff, employees of other agencies and departments.
- Learn, accurately interpret, and follow state and local laws and statutes regarding the maintenance, release, and retention of criminal records.
- Follow verbal and written instructions.
- Communicate accurate information to co-workers and the public.
- Learn the policies and how to operate a variety of computer systems (RMS, CCIC/NCIC/DOR/Co Courts)
- Other duties as assigned.
Supervisory Responsibilities
- Develop goals and criteria for performance for subordinate employees.
- Effectively communicate goals, performance expectations, and evaluation of performance to subordinate employees.
- Effectively evaluate the performance of subordinate employees.
- Effectively instruct subordinate employees in new procedures.
- Effectively interpret and communicate policies and procedures to subordinate employees.
- Work with other supervisors in developing an effective work schedule for unit.
- Respond to daily staffing needs by evaluating available staff and assigning work accordingly.
- Perform regular and random quality control checks to ensure accuracy and quality service and performance of subordinate employees.
- Supervise operation of the Records Department which includes scheduling of all subordinate personnel.
- Ensure equipment, software, and other tools used by employees are available and functioning correctly.
- Find solutions to problems so staff have all resources necessary to be successful in their assignments.
Work Environment & Physical Requirements:
- Work is primarily performed in an office environment.
- Extended periods of time at a fixed workstation.
- Frequent and inflexible deadlines.
- Bid position in an office that provides 24/7 coverage; shift bidding is according to seniority on an annual basis; shift, weekend & holiday coverage required.
- Work is performed in an open office environment with noise levels excessive at times.
- Employee may be asked to drive personal vehicle for business purposes.
- Employee is subject to working alone and/or with groups and/or attends meetings.
- Employee may be required to conduct business in alternate locations within City buildings or field sites, sometimes in formal settings.
- Employee may have frequent contact with the public--in person, via email/telephone, sometimes adverse or confrontational situations. Includes internal/external customers.
- Employee is not substantially exposed to adverse environmental conditions--as in typical office or administrative work; work performed is sedentary.
- Employee is subject to inside environment with protection from weather conditions but not necessarily from temperature changes.
- Employee is subject to driving City vehicle in all weather conditions.
- Environment is safe to having minimal hazards that are typically found in a general office environment where there is rarely little or no exposure to injury or accident.
- Hearing must be sufficient to retrieve and transcribe police reports and to communicate with coworkers and customers.
- Communication skills enough to convey information verbally, in writing, and on telephone.
- The essential functions of this job require frequent hearing and repetitive motion; continuously sitting and talking; and occasional carrying/lifting light objects (25lbs), crouching, feeling, fingering, reaching, standing, and walking.
- Mobility enough to stand, sit and move within a confined work area.
- Employee is required to have visual acuity for close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Manual dexterity sufficient to accurately input, retrieve and verify work assignments.
Travel:
- This position could travel up to 5%.
EOE Statement: The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
ADA Statement: We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: HR@Greeleygov.com .
Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE.