Rec Services - Facility Attendant - Field House
BASIC FUNCTION
To assist in the day to day operation of the Field House for the benefit of the members and the university community. This position is responsible for monitoring the weight and cardio areas for the safety of patrons, cleaning, and issuing equipment upon request. Other duties include carefully handling patron identification cards, laundry procedure, perform scheduled checks of the sauna, steam room and locker rooms.
RESPONSIBILITIES
- Knowledge of all policies and procedures of the facilities
- Responds to all building emergencies (Accidents/Injuries, Inclement Weather, etc)
- General understanding of the operation of the FH
- Keep facility in excellent condition while also providing great customer service to our members
- Conduct routine cleaning of fitness equipment
- Ensures outstanding customer service
- Works cooperatively with other areas of the department to achieve established goals
- Promotes a safe, clean, functional and marketable facility
- Enforces regulations regarding use of equipment and facility policies and procedures
- Consistent supervision of laundry supplies
- Monitoring and scheduled checks of the locker rooms, sauna and steam room
- Informed on the locker rental process
- Assist with locker clean out at all recreation facilities
- Accurately document and secure all items turned into the lost and found
- May be required to work special events outside normal hours of operation
- Performs other work as assigned
QUALIFICATIONS
- Outstanding customer service skills and strong written and verbal communication skills
- Ability to interact with diverse groups through a variety of situations
- Mandatory attendance at semester training meetings
- Ability to use independent judgment when needed and strong problem-solving skills
WORK HOURS
- Must be able to accommodate a variable work schedule that may include early mornings, late evenings, weekends and holidays & breaks (works 2 of the 3 breaks). Weekends include working at least 2 football games per season
TRAINING REQUIREMENTS
- Criminal Background Check upon hire
- FERPA training
- Completion of University of Iowa Bloodborne Pathogens training
- Recreational Service Orientation