Customer Service Management Trainee

Customer Service Management Trainee

Pay from $25 to $30 per hour - That's up to $63,000 - $75,000 per year with bonuses!

Minnesota Branch

3325 Heiser St. Hudson, WI 54016

A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now!

Better together! This position is on-site, and we are looking for people who share our passion.

Full-Time Hours: 24/7 operation - Various shifts available with set schedules.

Position Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Minimum Requirements

• Bachelor’s degree.
• Strong track record of customer-focused service, teamwork and attention to detail.
• Prior leadership / management experience is a plus.

Benefits

• Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
• 401(k) with 6% employer match.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

• Best-in-class, clean, modern facilities.
• First-class fitness center.
• Beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace.

EEO/AA Employer/Vet/Disabled