Ticket Sales Development Program

JOB TITLE: Ticket Sales Representative
DEPARTMENT: Ticket Sales & Hospitality

ORGANZIATION: Marquee 360 
REPORTS TO: Manager, Ticket Sales
FLSA STATUS: Non-exempt (Full-Time Hourly)
COMPENSATION: New Hire Pay Rate $17.00 per hour USD and eligible for discretionary sales incentive plan
 

BEING PART OF THE TEAM
Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports an entertainment through Cubs baseball and live events. Our success is driven by our people, work to create and inspire change in an engaging, collaborative and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it?

OUR STORY

MARQUEE360 is a team built of thinkers, stewards and uniters of strong brands, iconic places and unforgettable experiences in sports, music and entertainment. We don't just sell - we build and find meaningful ways to bring brands, places and people together through unique partnerships, activations, live events and hospitality. 

HOW YOU’LL CONTRIBUTE: 

The Ticket Sales Program provides sales representatives with strong foundational skills in B2C and B2B ticket sales along with an understanding of the various systems that are critical to success in sports sales. Ticket Sales Representatives will rotate through selling a variety of products, including Season Tickets, multi-game Ticket Packs, Group Tickets and Special Ticket Offers, among others. The program focuses on the fundamentals of sales while exposing representatives to other areas of the Chicago Cubs and Marquee 360. The Ticket Sales Representative role is an entry-level, 12-month position responsible for proactively converting sales associated with these products.  

TENTATIVE RECRUITING TIMELINE (Subject to change)  

• Interviews with qualified candidates are anticipated to begin in February, 2025
• Final interviews and offers of employment are anticipated to occur at the end of March, 2025
• Target start date of Monday, June 23, 2025
• NOTE: No relocation assistance will be provided

THE DAY-TO-DAY:

Engage with assigned leads to sell new season tickets for the 2026 season

Independently prospect, cold call, and close sales across all core products 

Support lead generation and execute sales for various Special Ticket Offers including Hispanic Heritage, Healthcare Appreciation, College Nights and others

Communicate with an array of past and prospective ticket buyers through phone, email, and chat

Meet or exceed all operational and revenue targets

WHAT YOU’LL BRING:

Bachelor’s or Associate’s degree from an accredited university 

Strong attention to detail and organizational skills 

Demonstrated phone and customer service skills 

Demonstrated ability to work well within a team environment 

Ability to work non-standard hours including nights, weekends, and holidays 

WHAT SETS YOU APART:

Strong desire to build a career in sports sales

Prior exposure and experience within the sales industry

Proven ability to multi-task and manage projects on strict deadlines

Proficiency with Microsoft Office suite 

TOTAL REWARDS: 

On-site parking

Transit benefits

Paid time off: Personal, Sick, Vacation Time, Office Holidays & Winter Break

Flexible work arrangement 

Casual work attire environment 

Complimentary Meal & beverage plan

Cubs home game & spring training  game ticket allotment

Access to campus wide Wrigley Field events & pre-sales

401K Plan Employee Contribution & Employer Match  

Benefit Plans: Medical, Dental, Vision & Life Insurance 

Health & Wellness engagement & programming

Variety of associate special events, volunteer opportunities and partnership discounts

Tuition Reimbursement

Free access to EV charging stations

* This job posting includes the anticipated compensation, which reflects the hourly rate or salary range the Chicago Cubs and its affiliates are considering for this role in the specified location(s) as of the posting date. Where anticipated compensation is a salary range, the actual base salary offered within that range will be reflective of the candidate’s skills and experience.

The Chicago Cubs and its affiliates embrace diversity and are committed to building a team that represents all communities. We hold ourselves accountable to include new and different voices in our organization. Everyone is welcome here, and we celebrate what makes each of us unique.