Junior Data Analyst
About Us
An American owned and operated company since 1898, W.B. Mason has been delivering workplace essentials to keep businesses running for over 120 years. A leader in B2B eCommerce, Supply Chain Management and Distribution, you’ve probably seen our iconic red and yellow trucks, adorned with the image of our founder William Betts Mason, as they deliver tens-of-thousands of orders each day throughout New England and the Eastern United States.
Originally built on Office Supplies, we’ve since expanded to offer innovative, cost effective and customized solutions to an ever-evolving set of business requirements; selling and delivering over 15 product lines that span from Janitorial Supplies, Food Service, Shipping & Packaging, Breakroom and Furniture, to everything in between for every type of business. Since 2018, the company has been undergoing a top-down digital transformation including large investments in data, technology, and digital marketing. Our e-commerce site, wbmason.com, currently offers over 100,000 items in hundreds of categories and processes well over a billion dollars in online sales every year.
About the Opportunity
For this role, we’re looking for forward-thinking pioneers with a knack for market research and business analytics who are eager to jump into data. As a Junior Data Analyst, you will continually seek an in-depth understanding of our business and customer web behavior complexities, which are in a unique position to influence the direction of our business and directly impact company sales and profit. On a daily basis, you’ll use Excel, our invoice data model, Adobe Analytics, and other tools to build scalable reports that highlight customer behavior and sales; empowering key stakeholders with data to drive decisions and initiatives forward. As a part of our Analytics team at W.B. Mason, you’ll help to deliver business critical analyses and insights to the Marketing, Merchandising, Operations, Margin, and Executive teams, as well as provide reporting to our vendor and manufacturing partners.
Eligible Locations
This position is located in our Corporate Headquarters office in Brockton, MA.
Set in a Hybrid work environment, this role will work partly remote and partly in-office, with in-office time required for training.
Essential Duties and Responsibilities
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Report Creation & Automation
- Scope and develop reporting for the Marketing team and Executive Leadership
- Create dashboards using Adobe Analytics to fulfill company needs in analyzing web and search behavior
- Create reports leveraging the Cube (Invoice Data Model) in excel as needed
- Automate repetitive processes and reports to improve the marketing teams’ productivity and efficiency
- Carefully select visual aids that enable your data to tell a clear and insightful story
- Generate reports and dashboards for internal and external ad hoc reporting
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Benchmarking & Tracking Progress
- Select KPIs for projects and determine benchmarks that indicate success
- Track progress toward benchmarks and assist with analysis to accomplish goals
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Data Driven Decision Making
- Facilitate marketing and site merchandising strategy and decision making with data-driven insights from reporting
- Present key metrics and analysis to support data driven decision making
- Suggest optimization strategies to achieve success
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Educate
- Educate coworkers on available data sources and how to leverage them to solve business problems
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Future Growth
- As you progress in your career, you will learn and expand access into various other tools we leverage, namely: Power BI, SQL, and Azure
- Other projects as assigned
Knowledge, Skills and Abilities
- Technologically Adept - You have demonstrated an ability to both learn and use Adobe Analytics and Excel
- Analytical – You are naturally drawn to numbers and have an ability to parse complex issues, which allows you to evaluate data and provide insights
- Learning Mindset - You are an ambitious learner who is curious about the details and up for any challenge; adept at staying ahead of the curve on relevant industry, company, product or technical knowledge
- Curious & Inquisitive – You constantly ask tough questions in your pursuit of knowledge that will inform your future analysis
- Master Communicator – Excellent business acumen and written/verbal communication allow you to get your point across to business leaders regarding complex problems and data analysis in a clear and concise manner
- Critical Thinker – You can develop and define key business questions in order to set up the right data structure and models, quickly zeroing in on applicable answers.
- Organized - You can marshal the resources you need to get things done, simultaneously manage multiple priorities and/or projects and deliver key milestones on time
- Collaborative – You’re able to work cross-functionally and collaboratively to effectively solve problems, implement new reporting solutions, and deliver successfully against high standards
- Adaptable - Flexible and efficient with the ability to manage multiple priorities and assess and adjust quickly to the changing need of the business
- Personable - You are positive, energetic and passionate about data. You exude a strong sense of teamwork by working effectively, respectfully and efficiently with all team members.
Education and/or Experience
- Bachelor’s degree in Business, Marketing, Math, Business Intelligence, Economics, Statistics, Computer Science, Data Science, Data Analytics, or another relevant quantitative discipline required
- Must have an expected graduation date of May 2025 or be a recent alumni
- Proficiency in Excel (Formulas, Pivot Tables & Charts, VLOOKUP, Conditional Formatting) and Microsoft Office Suite required
- 1 year of analytical experience via internships or full-time employment preferred
- Pluses:
- Any experience with click-stream web analytics services like Adobe Analytics or Google Analytics
Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, speak and hear. The employee is frequently required to sit. The employee is frequently required to use hands and fingers for data entry. The employee must regularly lift and/or move up to 20 pounds. The Employer retains the right to change or assign other duties to this position.
W.B. Mason Company, Inc. will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process may contact us at ADAassistance@wbmason.com or 1-888-926-2766.
Equal Opportunity Employer
W.B. Mason Company, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.