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Experience Coordinator

Experience Coordinator – Minnesota Wilderness Resort

(Hybrid Position – 20-30 hours/week)

About the Role:
As an Experience Coordinator, you will blend remote and on-site work to enhance guest services and coordinate innovative programming. You’ll work directly with our owner and the resort team to plan activities, support guest interactions, and ensure that every experience reflects the transformative spirit of our wilderness resort.

Key Responsibilities:

  • Assist in planning and executing guest experience initiatives and special events
  • Coordinate with guides and service providers to ensure smooth operations
  • Support on-site management of resort amenities and retail operations
  • Provide backup for guest communications and contribute to digital marketing efforts

What You Bring:

  • A passion for guest service and a strong interpersonal skill set
  • Basic computer skills with a willingness to learn new resort systems
  • Ability to work independently as well as collaboratively in a hybrid environment
  • Prior experience in hospitality, outdoor recreation, or retail is a plus

What You’ll Learn & Career Growth:

  • Direct exposure to innovative programming and guest service strategies
  • Opportunities to develop both remote and on-site operational skills
  • A structured review process that supports career development and growth within the resort

Benefits:

  • Hybrid Work & Flexibility:
    – A flexible schedule that blends remote work with on-site engagement
    – Housing options available during on-site periods and employee discounts
  • Learning & Professional Growth:
    – Structured training in hospitality operations and activity planning
    – Regular performance reviews and opportunities for cross-training
  • Lifestyle & Community:
    – A chance to work in a scenic, community-focused environment
    – Access to resort amenities and local outdoor attractions

How to Apply:
Submit your resume and a cover letter expressing your interest in blending remote and on-site work to george@timbertrail.com. We are an equal opportunity employer and welcome diverse candidates.