Volunteer Coordinator

Description

Our History

In 1879, Father Bernard Donnelly established Mount St. Bernard’s Orphanage in Kansas City. With that one act of faith, hope and charity, many lives — and a community — were transformed. And, from that humble beginning a strong tradition of compassionate care and social service took root, thrived, and grew to become Catholic Charities of Kansas City-St. Joseph. Catholic Charities empowers at risk people to create a pathway out of poverty by alleviating their immediate crises to create stability; then providing robust support to lift them to dignity and self-reliance. Today, millions of lives have been transformed, in the communities we serve. We have office locations in Kansas City and St. Joseph, Missouri and a Food Pantry in Kansas City, while serving a 27-county region.

Our Culture/Mission Characteristics

While Performing Job Duties, Staff Will

• Follow the Catholic Social and Moral Teachings in all aspects while performing job duties.
• Work collaboratively to achieve goals and resolve conflict to achieve the greater good.
• Respect the diversity of talents and gifts of others and believe in cultivating those to promote personal and professional development.
• Demonstrate compassion and commitment for helping others improve their own lives.

Mission

Helping people move to a better life through hope-filled care, services, and advocacy; calling all those of goodwill to join us.

Vision

By lifting people in need to the dignity of self-reliance, and encouraging others to help, our communities will become one human family.

Values

Hope/Faith, Trust, Commitment, Collaboration

Benefits

This position is eligible for a comprehensive employee benefits program, including medical, dental and vision plans, STD/LTD fully paid by the employer, 401(k) retirement plan with employer match of employer contributions up to 5% of their annual pay, paid time off including vacation/sick leave accrual, 10 holidays each year, and much more! Our office hours are Monday - Thursday, 8:00 am to 5:30 pm and our offices are closed on Friday - giving you a three-day weekend in most situations!

Position Objective

This position provides coordination of volunteer services for Catholic Charities of Kansas City-St. Joseph as a means of engaging the community, fulfilling client and agency needs, and supporting the agency’s efforts to generate financial, in-kind, and human resources for the benefit of Catholic Charities of Kansas City-St. Joseph. This position is primarily 100% in-office but does require flexibility with scheduling to attend some evening and weekend community events, group service project events, and/or parish events. The position is not eligible for remote work.

Essential Duties

Stewardship

• Work with program and agency directors to identify needs/tasks for volunteers.
• Develop volunteer job descriptions.
• Recruit volunteers from partner parishes in support of programs and department needs.
• Recruit and oversee Lead Volunteers who coordinate activities with other volunteers.
• Conduct outreach to organizations/corporations to engage and recruit volunteers.
• Deepen parish connections via presentations on Catholic Charities and its work to parish organizations.
• Identify and support Parish Catholic Charities Advocates to serve as lead volunteers.
• Conduct background checks and orient volunteers to Catholic Charities agency policies/procedures.
• Provide hands-on training and support for volunteers as they perform their tasks.
• Partner with the Development team to determine volunteer staffing needs for special events, recruit a sufficient number to support these events, and direct volunteers during the events.
• Track Volunteer Services program outcomes and measures via volunteer management software. Ensure accuracy of data and generate reports as needed/requested.

Teamwork and Collaboration

• Manage issues/concerns with volunteers and staff.
• Assist program directors/managers in determining volunteer needs for their program.
• Work well with volunteer staff, ensuring inclusion, diversity and respect for individual talents and abilities.
• Implement Volunteer Appreciation events and activities annually.
• Attract and recruit volunteers via internet resources and effective use of social media and community involvement.

Commitment to Customers

• Participate in Agency and Community Networking.
• Execute annual Christmas adopt a family program (Christmas Shining Star).
• The Volunteer Coordinator may be requested to occasionally represent the Agency at community and/or parish events. May be asked to do community/parish presentations for awareness of Catholic Charities’ programs and to raise funds, recruit volunteers, and encourage food/hygiene product food drives, etc.
• Other duties as assigned by the Manager of Human Resources & Volunteers, Chief Administrative Officer, and/or the CEO.

Requirements

Basic Qualifications

• High school diploma required.
• Associates degree or 3 years related non-profit or volunteer management experience preferred.
• Degree in human services, liberal arts, theology, pastoral ministry, and others may also be considered.

Skills And Experience

• Must be able to work independently, manage multiple tasks in high-energy, productive department.
• The ideal candidate will possess experience/knowledge of utilizing volunteer management software, internet resources, and social media to attract, recruit and manage volunteers. Prior experience working with Volgistics, a volunteer management database, is preferred.
• Ability to flex schedule in order to work evenings and/or some weekends for fundraising events, community, school, parish, corporate outreach, etc.
• Above average organizational, written, and verbal communication skills are required.

Physical Requirements

• Lift up to 10 pounds. Reaching laterally and/or above shoulders.
• Stoop, kneel, crouch, and movement throughout office environment and Food Market/Warehouse.
• Extensive use of keyboard.
• Extensive face-to-face communication with others.
• Driving a vehicle to community events, parishes, etc.
• Sitting up to 2 or more hours at a time, with time spent in front of a computer or screen.
• Ability to see with average vision for computer work and driving requirement.