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Government of the District of Columbia

Office of the Chief Financial Officer (OCFO)

IT Support Technician

SALARY:  $51,456 - $72,721

BRIEF DESCRIPTION OF DUTIES: This position is located in the Office of the Chief Financial Officer (OCFO), Office of the Chief Information Officer (OCIO), Office of Lottery and Gaming (OLG). The incumbent is responsible for performing the draw break operations, monitoring the systems performance during the balancing of the Lottery's Internal Control System and assisting with IT support. Duties include, but are not limited to: verifying that lottery games are closed; updating the website, phone line and e-mail with winning numbers; balancing sales and liabilities with the gaming system and printing reports; assisting with installing, modifying, and repairing computer software, and setting up computer peripherals for users. Performs other related duties as assigned. 

 

 

MINIMUM QUALIFICATIONS:   Two (2) years of general work experience performing the duties and responsibilities such as assisting with troubleshooting basic operating system issues related to applications, hardware and software; basic PC operations knowledge, and the ability to assist with conduct analysis and validate system data to ensure accuracy.



 

All applicants must be flexible as the position requires providing support in a 16X7 shift work environment. This position is categorized as Essential.

Current shifts:

Day shift – 8AM-4:30PM

Mid-Day Shift – 12:30PM-9PM

Night Shift – 4:30PM-1AM

We have coverage 7 days a week 365 days a year. 

 

For initial review, please submit your resume to Office of the Chief Financial Officer, Office of Human Resources, 1101 4th Street, SW, Suite W220, Washington, DC 20024. 

 

To complete an application or for additional details related to this vacancy, please visit governmentjobs.com/careers/dc.

 

The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance.

 

The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER

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